How SAP Helped a leading attire brand stay in vogue with overseas clients

If there's one prevalent certainty, it's that trend is fickle.

in the apparel industry, what's in vogue one day may well be out of vogue the subsequent. So, in case you're an apparel brand, you need the surest, responsive, and inventive operation possible. That means, that you could sustain with ever-altering demand and reside in trend along with your retailer customers — as Crystal foreign community, Ltd. (Crystal) has completed with superb success.

based in Hong Kong in 1970 with the aid of Kenneth and Yvonne Lo, Crystal grew from a small workshop with a couple of sewing machines and knitting looms for producing sweaters into a world attire leader. today, the enterprise has 20 self-working manufacturing amenities in five countries, with approximately 70,000 employees. every year, Crystal supplies greater than 450 million items of apparel — and we're no longer speakme about just sweaters.

The business makes culture wear; denim; intimates; outside apparel; sports clothing for prime manufacturers, corresponding to adidas, Nike, and PUMA; and, yes, sweaters for international manufacturers, including UNIQLO, gap, and H&M — plus L brands, which operates Victoria's Secret.

The company is greater than a excellent brand. It's additionally a social and environmental chief. in fact, Crystal has been ranked seventeenth out of 50 on Fortune journal's "change the world" listing.

The intention of bettering the outfit

efficiency, responsiveness, innovation — in addition to exceptional — are appropriate of mind with Crystal. And that applies to all points of the operation, together with manufacturing and company procedures.

when it comes to manufacturing, the enterprise is at all times seeking to raise its capability to satisfy customer requirements. what's going to it take to fulfill product necessities? Are there more advantageous easy methods to supply and utilize uncooked substances? How can manufacturing tactics and workflows, in widely wide-spread, be accelerated and streamlined? at the same time, the enterprise desires to continue developing options to in the reduction of discharges that might have an impact on the ambiance.

On the enterprise aspect, productive approaches assist with Crystal's order achievement, order-to-money cycle, and different factors that can affect its base line and consumer satisfaction.

Threads out of place

except currently, the manufacturing facilities have been "self-working" without a powerful suggestions change between facilities and headquarters. Manufacturing turned into no longer fully built-in with the corporate company group's enterprise resource planning (ERP) answer. for example, disparate ERP options had been used to fulfill native requirements in China, frequently developing duplication. subsequently, it turned into complicated to reap precise-time operational tips to help make better decisions about construction advancements, scheduling, stock, deliveries, and extra.

On the manufacturing and company aspects, employees had been dealing with many labor-intensive, guide techniques that slowed down work. within the business area, there were time-drinking assess-and-verify methods, comparable to financial institution reconciliations. management lacked visibility right through length-end closing — to name a few challenges.

The newest in digital ware

Working with SAP platinum partner DynaSys options Ltd., Crystal has carried out an end-to-conclusion clever enterprise solution to improve its operation. The answer leverages SAP S/4HANA for trend and vertical enterprise, besides SAP SuccessFactors, SAP intelligent Robotic system Automation, SAP company technology Platform, SAP Manufacturing Execution, and SAP Manufacturing Integration and Intelligence.

So, what have these SAP tools delivered to the Crystal dresser or business? a great deal. The enterprise has benefitted from the means to acquire actual-time tips from its facilities for improved insights. other benefits encompass more suitable end-to-end engagement with employees, reminiscent of aligning worker databases, and more advantageous governance.

Integration is the brand new black

a bunch of labor-intensive techniques protecting ERP, finance, and HR are actually accelerated and streamlined with automation. shop floor operations are integrated with SAP ERP in true-time. dealer invoicing is built-in with SAP fee strategies. Required data objects from SAP and non-SAP programs are built-in, creating a vital assistance hub repository.

Karl Ting Crystal GM

Karl Ting, IS prevalent supervisor, corporate counsel functions, Crystal international neighborhood

Crystal overseas community

The enterprise is extra effective and responsive, with extra time to innovate. "As a quick-vogue commercial enterprise, we need resourceful and dynamic options to capture the ever-changing market opportunities and force our company growth in sync with our priorities, "says Karl Ting, IS, common manager, corporate information features, at Crystal. "SAP solutions have helped us be successful."

All this led to Crystal becoming a proud participant of the 2022 SAP Innovation Awards.

To gain knowledge of extra about this accomplishment, including their metrics from the usage of SAP options, examine Crystal's SAP Innovation Awards pitch deck.


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